WITH under two months to go before Telstra and Optus begin to turn off their national 3G Networks, the Australian Mobile Telecommunications Association (AMTA) warned all Australians to act now and upgrade their 3G mobile device if they have not yet done so.
Once all three Australian network mobile operators shut down their 3G networks, 3G devices and some older model 4G devices will not be supported and won’t be able to make emergency voice calls to 000 on any Australian mobile network.
Once the 3G network closes in Australia, the mobile network operators will reallocate the spectrum currently used by 3G to boost 4G and 5G experiences across the country.
It is important that Australians act now and not delay.
With just six weeks before Telstra closes and Optus begins to close its 3G network, it’s crucial to replace your device if you still have an older mobile that connects to a 3G network.
There are also certain 4G devices that will not be able to make emergency calls to 000 after all 3G networks close.
Australians can check their device by texting ‘3’ to 3498 to check if their device is sup- ported after 3G closes, visit the Check my Device website, or get in touch with your service provider to find an upgrade solution that suits your circumstances.
AMTA also warns consumers against buying devices from retailers that are sourcing handsets made for other markets, otherwise known as ‘grey-market devices’.
These devices may not allow emergency calling once the 3G networks are closed.
We strongly advise consumers who need to upgrade their handsets to purchase their device from reputable outlets or speak to their mobile service provider to discuss the best mobile option to suit their circumstances.
AMTA encourages individuals with affected or old devices to properly dispose of them through MobileMuster, the official recycling scheme of the Australian mobile industry, promoting responsible product stewardship and sustainability.
Louise Hyland, AMTA chief executive
